Boyum IT
Boyum IT is a software company that develops add-ons and industry-specific solutions for SAP Business One and SAP Business ByDesign, helping small and mid-sized enterprises optimize ERP processes in areas such as manufacturing, logistics, product configuration, and usability. It sells its products globally through a network of SAP partners and resellers, generating revenue from software licenses, subscriptions, and related maintenance and support services.
- Mid-Market & SMB ERP
- IT Consulting & Implementation
- Revenue
- $30.0M
- Employees
- 200
- Founded
- 1997
- Headquarters
- Hasselager, Denmark
What 13 Arbolus experts think of Boyum IT
NPS scores are strong (majority 8-9, with one 10), indicating broad user satisfaction, particularly among influencers and high spenders. Renewal intent is high in established customers (>60%), but some larger pilots and users remain unsure, reflecting evaluation cycles or evolving needs. Stickiness is robust in long-term deployments, with most customers at advanced implementation stages and reporting adoption across sites. Key themes are SAP integration, productivity gains, and usability, balanced by concerns on support responsiveness and technical overhead for non-specialist teams.Overall Customer Sentiment: Positive
Who reviewed Boyum IT
- C-Suite 82% (11)
- Director 9% (1)
- Manager 9% (1)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about Boyum IT.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
53 Net Promoter Score, from 13 scored reviews- Promoters 8
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Aug 8
- May 8
- Jun 8
- Jul 8
- Sep 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 26 across 4 companies.
Praised
- Advanced Workflow Automation
- Expansion with New Modules
- Platform Scalability
- Supports Supply Chain Agility
Criticised
- Scalability and Multi-Entity Limits
- Support and Leadership Risk
- Native Platform Substitution
- Steep Learning Curve for Non-Experts
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 8 answers
- 100% 1 answer
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
Top alternatives
Most weighed by Boyum IT customers
Report
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