Bromcom
Bromcom is a UK-based provider of cloud-based Management Information Systems (MIS) and finance software for schools, multi-academy trusts, and local authorities, offering tools for attendance, assessment, behaviour, finance, and analytics. Its platform centralises student, staff, and financial data to support operational management, statutory reporting, and decision-making in the education sector. The company generates revenue through software licensing and subscription fees, implementation, and related support services.
- Enterprise ERP
- IT Consulting & Implementation
- Revenue
- $30.0M
- Employees
- 250
- Founded
- 1986
- Headquarters
- Bromley, United Kingdom
What 22 Arbolus experts think of Bromcom
NPS distribution skews highly positive, with over 50% giving NPS of 8 or higher, while a smaller contingent reports neutral or low scores (NPS 4-6). Renewal intent aligns broadly with NPS: the strongest advocates are high spenders with lengthy implementations, but several users in pilot or early phases are not sure or did not specify plans to renew. Stages of stickiness indicate both deep embeddedness (majority >1 year) and some trial (pilot/new). Key qualitative themes include satisfaction with solution capabilities, ease of staff adoption, and market-leading perception, though cost review and sector-specific concerns remain present.Overall Customer Sentiment: Positive
Who reviewed Bromcom
- C-Suite 57% (13)
- Director 38% (8)
- Manager 5% (1)
Employer names and spend open in the full report, along with the other 19 customers.
Everything 22 customers told us about Bromcom.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 22 scored reviews- Promoters 5
- Passives 12
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Feb 7
- May 8
- Jun 8
- Jul 8
- Aug 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 0 across 3 companies.
Praised
- Strong User Adoption
- Best in Market Solution
- Satisfaction Over Previous Alternatives
- Leverage High Customer Satisfaction for Growth
Criticised
- Propensity to Review Alternatives
- Comparative Cost Review
- Churn Risk among Pilot Customers
- No Strong AI Replacement Risk Currently
What customers say
Renewal intent
Plan to renew 53%Plan to renew, by seniority
- 50% 10 answers
- 67% 6 answers
- 0% 1 answer
- 8.1/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Bromcom customers
Report
More in Workplace & Productivity and ERP Software
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