Building Engines
Building Engines provides a cloud-based building operations platform that helps commercial real estate owners and property managers manage maintenance, work orders, inspections, tenant requests, and building communications. The software centralizes operational data, automates workflows for engineering and property teams, and offers reporting and analytics to improve building performance and tenant service. Revenue is generated through subscription licensing and related services for office, industrial, and retail property portfolios.
- Property Management Software
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $35.0M
- Employees
- 200
- Founded
- 2000
- Headquarters
- Boston, United States of America
What 21 Arbolus experts think of Building Engines
NPS scores are polarized: 50% Promoters (NPS ≥9), 18.75% Passives (NPS 7–8), and 31.25% Detractors (NPS ≤6). Most with advanced implementation report high satisfaction, with all high spenders registering as Promoters or strong Passives. Renewal intent leans positive at high spend, while 'Not Sure' responses are concentrated among mid/low spend and Detractors. Stickiness is robust, with over 75% at more than one-year implementation.Overall Customer Sentiment: Positive
Who reviewed Building Engines
- C-Suite 71% (15)
- Director 19% (4)
- Manager 10% (2)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 21 scored reviews- Promoters 8
- Passives 5
- Detractors 8
Cumulative NPS by month
+1 over 4 months- Mar 6
- May 7
- Jul 7
- Aug 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 17% 6 answers
- 8/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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