CareSimple
CareSimple is a digital health company that provides a remote patient monitoring (RPM) and virtual care platform for healthcare providers, health systems, and payers. Its cloud-based software integrates with connected medical devices and electronic health records to enable chronic disease management, patient engagement, and reimbursement-compliant RPM programs. The company generates revenue through SaaS subscriptions, implementation, and related service fees to clinical organizations.
- Patient Engagement & Telehealth
- Electronic Health Records
- Workflow Automation
- Revenue
- $7.0M
- Employees
- 55
- Founded
- 2018
- Headquarters
- Fort Lauderdale, United States of America
What 6 Arbolus experts think of CareSimple
NPS scores range from 4 to 8, with most responses falling between 5 and 7, indicating a broadly neutral customer sentiment. 17% report intent to renew, 50% are unsure, and 17% do not intend to renew. Implementation stages vary, with 33% in pilot, 33% less than 1 year, and 33% more than 1 year. Key themes include widespread uncertainty regarding long-term satisfaction and the necessity of proving value during adoption.Overall Customer Sentiment: Neutral
Who reviewed CareSimple
- C-Suite 83% (5)
- Manager 17% (1)
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Sentiment
-66 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 2
- Detractors 4
Cumulative NPS by month
+1 over 3 months- Sep 5
- Oct 6
- Jun 6
Net Promoter Score across 3 reviews, accumulated up to each month. Category median -25 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 20%Plan to renew, by seniority
- 20% 5 answers
- 8/10 Average score from customers who will renew
- 5.3/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
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