CED

cedcareers.com · Irvington, United States of America

CED (Consolidated Electrical Distributors) is a large U.S.-based wholesale distributor of electrical products and related supplies serving contractors, industrial customers, and commercial clients through a decentralized network of local branches. The company generates revenue by purchasing electrical equipment from manufacturers and reselling it with value-added services such as local inventory, delivery, and project support. It also offers career opportunities across sales, operations, and management roles to support its nationwide distribution network.

Revenue
$9.0B
Employees
9,000
Founded
1957
Headquarters
Irvington, United States of America

What 7 Arbolus experts think of CED

NPS scores are positive, with six out of eight experts providing NPS of 8 or above, indicating broad satisfaction. Only one user reports a lower NPS (3) during a pilot phase. Where stated, renewal intent is positive, especially among high spenders. Stickiness/implementation data shows 87.5% have used CED for more than one year, with only one in the pilot stage exhibiting lower satisfaction. The dominant theme is high satisfaction and intent to renew among mature deployments.Overall Customer Sentiment: Positive

Who reviewed CED

Total customers 7 6 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 14% (1)
  • Manager 14% (1)
Operations Leader C-Suite NPS 8 Will renew
Revenue Leader C-Suite NPS 10
Generalist Executive C-Suite NPS 9

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Sentiment

28 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Jan 8
  • Mar 8
  • May 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 40 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • 8/10 Average score from customers who will renew

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