ChartHop
ChartHop is a people analytics and organizational planning platform that centralizes HR, headcount, and compensation data to give leaders real-time visibility into their workforce. The software is used by HR teams, finance, and business leaders to manage org charts, workforce planning, and reporting, and is sold on a subscription basis to mid-market and enterprise customers.
- HRIS & Core HR
- Financial Planning & Analysis
- Business Intelligence & Dashboards
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2018
- Headquarters
- New York City, United States of America
What 16 Arbolus experts think of ChartHop
NPS scores are distributed from 4 to 10, with the majority in the 7–10 range, signaling generally positive sentiment. 46% of experts indicate high (9–10) NPS. Renewal intent reflects a split: 38% 'Yes', 46% 'NotSure', and the remainder unreported, often correlating with early implementation or pilot status. 31% of experts are in the MoreThan1Year implementation stage, typically corresponding to higher NPS and stickiness. Mixed spend levels and strong NPS among high spenders suggest satisfaction, though uncertainty remains for pilots and mid-level spenders. Overall Customer Sentiment: Positive
Who reviewed ChartHop
- C-Suite 75% (12)
- Director 19% (3)
- Manager 6% (1)
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Sentiment
0 Net Promoter Score, from 16 scored reviews- Promoters 4
- Passives 8
- Detractors 4
Cumulative NPS by month
-1 over 6 months- Jan 8
- Mar 8
- Apr 7
- May 7
- Jul 7
- Aug 7
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 25 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 46%Plan to renew, by seniority
- 40% 10 answers
- 50% 2 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by ChartHop customers
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
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