CINC Systems

cincsystems.com · Kennesaw, United States of America

CINC Systems provides cloud-based accounting, banking integration, and management software for community association management companies and self-managed homeowner associations, helping them automate financial workflows, reporting, and resident payments. The platform integrates with banks and other back-office systems to streamline receivables, payables, and reconciliation for HOAs and condo associations. CINC generates revenue through subscription licensing and related implementation and support services.

  • Accounting & Bookkeeping Software
  • Property Management Software
  • IT Consulting & Implementation
Revenue
$45.0M
Employees
250
Founded
2005
Headquarters
Kennesaw, United States of America

What 14 Arbolus experts think of CINC Systems

NPS distribution is heavily weighted toward Promoters (NPS 8–10), comprising the majority of responses. Renewal intent is very strong among high- and mid-spend customers, with several Influencers and Users confirming continued use after more than one year. The platform demonstrates robust stickiness, with only one notable example of churn at the lowest spend tier. Key themes include satisfaction with product capabilities, durability over multi-year periods, and alignment with operational needs.Overall Customer Sentiment: Positive

Who reviewed CINC Systems

Total customers 14 11 current · 3 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 73% (10)
  • Director 18% (3)
  • Manager 9% (1)
Operations Leader C-Suite NPS 10
Operations Leader C-Suite NPS 8 Will renew
Executive C-Suite NPS 8 Will renew

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Sentiment

23 Net Promoter Score, from 13 scored reviews
  • Promoters 5
  • Passives 6
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Oct 8
  • Jan 8
  • Mar 8
  • Apr 8
  • May 8
  • Jul 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 23 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 70%
  • Will renew 7
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • Not specified 50% 2 answers
  • 8.6/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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