Circula
Circula is a German fintech company that provides a SaaS platform for employee expenses, travel cost management, and digital employee benefits such as meal and mobility allowances. Its solution is used by SMEs and mid-market companies to automate expense capture, approval workflows, and reimbursement while integrating with HR and accounting systems. Circula generates revenue through subscription fees for its software and related services.
- Expense Management
- Spend Management
- Accounting & Bookkeeping Software
- Revenue
- $8.0M
- Employees
- 120
- Founded
- 2017
- Headquarters
- Berlin Treptow, Germany
What 19 Arbolus experts think of Circula
NPS scores are generally strong, with several respondents rating between 7 and 10. High scores are complemented by positive qualitative feedback on ease of use, organization, and time savings. Renewal intent is positive where disclosed, especially among high spenders and finance leaders. Most experts are in mature stages of implementation (more than a year), indicating strong stickiness. Key themes for improvement focus on further automation, AI-driven features, and reducing manual tasks. Overall Customer Sentiment: Positive
Who reviewed Circula
- C-Suite 79% (15)
- Director 16% (3)
- Manager 5% (1)
Employer names and spend open in the full report, along with the other 16 customers.
Everything 19 customers told us about Circula.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
15 Net Promoter Score, from 19 scored reviews- Promoters 6
- Passives 10
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Mar 7
- Apr 7
- Jun 7
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 11 across 2 companies.
Praised
- Integration with Finance Tools
- AI-Based Receipt Processing
- Smoother Expense Submission
- Simple Expense Management
Criticised
- Need for Faster Submission
- AI-Driven Competition
- Risk of Platform Partial Replacement
- Desire for Smoother Process
What customers say
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 50% 4 answers
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 5.3/10 Average score from undecided customers
Top alternatives
Most weighed by Circula customers
Report
More in Workplace & Productivity and ERP Software
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