Cloudability
Cloudability, now part of Apptio, provides a cloud cost management and optimization platform that helps enterprises monitor, allocate, and reduce spending across AWS, Azure, Google Cloud, and other cloud services. The software ingests detailed usage and billing data, normalizes it, and delivers analytics, budgeting, and chargeback tools for finance, engineering, and FinOps teams. Revenue is generated through subscription fees for its SaaS platform and related services.
- Cloud Cost Optimization
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2011
- Headquarters
- Portland, United States of America
What 7 Arbolus experts think of Cloudability
NPS scores show a bifurcated distribution: 71% are at 7 or above, with 43% posting scores of 8 or 9. Renewals are mixed, with 43% indicating "Yes," 29% unsure, and 14% not renewing. Implementation stages are skewed toward mature deployments, with 57% at over one year and 29% newer deployments. Key themes include a core of satisfied, high-value customers balanced by a segment evaluating alternatives or actively offboarding. Overall Customer Sentiment: Neutral
Who reviewed Cloudability
- C-Suite 86% (6)
- Director 14% (1)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Jun 8
- Aug 6
- Dec 7
- Jan 7
- Feb 7
- Apr 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 33% 6 answers
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
Most weighed by Cloudability customers
More in Data & Analytics and ERP Software
Other companies in both categories with a customer report.
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