Flexera
Flexera is a software company that provides IT asset management, software license optimization, cloud cost management, and technology value optimization solutions for enterprises and government organizations. Its platforms help customers gain visibility into on-premise and cloud assets, optimize software and cloud spend, ensure license compliance, and manage IT portfolios. Flexera generates revenue through subscriptions and related services for its SaaS and on-premise products.
- Cloud Cost Optimization
- IT Consulting & Implementation
- Business Intelligence & Dashboards
- Revenue
- $450.0M
- Employees
- 1,300
- Founded
- 2008
- Headquarters
- Itasca, United States of America
What 35 Arbolus experts think of Flexera
NPS scores are predominantly in the 7–9 range, reflecting high satisfaction, with the most enthusiastic feedback coming from large, implemented customers. Renewal intent is robust among high-value accounts and those beyond the first year live, with only limited uncertainty among recent or pilot-stage users. The majority of feedback highlights strong integration, data quality, reporting, and audit readiness as major positives. Minor concerns relate to administrative complexity or learning curve for new users, but churn risk is low. Overall Customer Sentiment: Positive
Who reviewed Flexera
- C-Suite 62% (22)
- Director 26% (9)
- Manager 12% (4)
Employer names and spend open in the full report, along with the other 32 customers.
Everything 35 customers told us about Flexera.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 35 scored reviews- Promoters 10
- Passives 22
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 45 across 5 companies.
Praised
- Depth of Coverage and Reporting
- Leader in Enterprise Asset Management
- Centralized, Accurate Asset Visibility
- Expand SaaS and Shadow IT Discovery
Criticised
- Implementation Requires Dedicated Effort
- High Complexity and Resource Needs
- Not Suited for Simple Use Cases
- AI-Driven Competitors Emerging
What customers say
Renewal intent
Plan to renew 68%Plan to renew, by seniority
- 59% 17 answers
- 71% 7 answers
- 100% 3 answers
- 100% 1 answer
- 7.9/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Flexera customers
Report
More in Data & Analytics and Consulting & Professional Services
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