Creditsafe
Creditsafe is a global business intelligence provider that offers online company credit reports, risk scores, and related data services to help organizations assess counterparty risk, manage credit decisions, and comply with regulatory requirements. It aggregates and standardizes data from official registries and other sources across multiple countries, delivering it via web portal, API, and integrated solutions to finance, credit, and compliance teams. The company generates revenue through subscriptions and usage-based fees for access to its databases, monitoring tools, and analytics services.
- Sales Intelligence & Prospecting
- Fraud Detection & Prevention
- Data Integration & ETL
- Revenue
- $260.0M
- Employees
- 1,300
- Founded
- 1997
- Headquarters
- Newport, United Kingdom
What 35 Arbolus experts think of Creditsafe
The NPS distribution skews highly positive, with 33% scoring 9–10, 40% scoring 7–8, and only 12% scoring 6. Renewal intent is strong: among those indicating intent, nearly all high spenders plan to renew. Stickiness is demonstrated by 88% of respondents using Creditsafe for over a year. Quantitative data highlights consistent satisfaction, especially with reliability, scalability, and long-term ROI.Overall Customer Sentiment: Positive
Who reviewed Creditsafe
- C-Suite 69% (24)
- Director 28% (10)
- Manager 3% (1)
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Sentiment
35 Net Promoter Score, from 34 scored reviews- Promoters 14
- Passives 18
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Mar 7
- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 57% 14 answers
- 60% 5 answers
- 50% 2 answers
- 8.8/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
Top alternatives
Most weighed by Creditsafe customers
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
For people who use Creditsafe
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