Dext

dext.com · Londonderry County Borough, United Kingdom

Dext provides cloud-based bookkeeping automation software that helps accounting firms and small businesses capture, extract and organize financial data from receipts, invoices, bank feeds and commerce platforms to streamline bookkeeping and prepare accounts. Its products integrate with major accounting platforms to reduce manual data entry and improve accuracy in financial workflows, sold on a subscription basis to accountants, bookkeepers and SMEs.

  • Accounting & Bookkeeping Software
  • Data Integration & ETL
Revenue
$80.0M
Employees
600
Founded
2010
Headquarters
Londonderry County Borough, United Kingdom

What 7 Arbolus experts think of Dext

The NPS scores are uniformly high, ranging from 8 to 10, and over 60% of respondents confirm intent to renew. Most users have implemented Dext for more than one year, indicating high stickiness and satisfaction. Key themes include strong value delivery for accounting professionals and consistent satisfaction over time. Overall Customer Sentiment: Positive.

Who reviewed Dext

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 83% (6)
  • Director 17% (1)
Finance Leader C-Suite NPS 5 Not renewing
Generalist Leader Director NPS 10
Generalist Partner C-Suite NPS 9 Will renew

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Sentiment

57 Net Promoter Score, from 7 scored reviews
  • Promoters 5
  • Passives 1
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Jun 9
  • Jul 10
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Not specified 100% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

For people who use Dext

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