doxy.me
doxy.me is a telemedicine platform that enables healthcare providers to conduct secure video visits with patients through a web browser without requiring downloads or complex setup. The company serves clinicians, clinics, hospitals, and health systems with free and paid tiers that add features such as branding, group calls, and integrations. It generates revenue through subscription plans for individual providers and enterprise customers.
- Patient Engagement & Telehealth
- Electronic Health Records
- Revenue
- $25.0M
- Employees
- 140
- Founded
- 2013
- Headquarters
- Charleston, United States of America
What 9 Arbolus experts think of doxy.me
NPS distribution clusters between 5 and 10, with the majority at 8 and 10, indicating moderate to strong user advocacy. Customers with more than 1 year of use show higher NPS. Renewal intent is generally unreported, with only one stating 'Not Sure'. 75% of users are in long-term or ongoing adoption stages, supporting customer stickiness, while 25% are in pilot or off-boarding. Main theme is positive sentiment correlated with long-term use and NPS above 7.Overall Customer Sentiment: Positive
Who reviewed doxy.me
- C-Suite 57% (5)
- Director 29% (3)
- Manager 14% (1)
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Sentiment
-44 Net Promoter Score, from 9 scored reviews- Promoters 0
- Passives 5
- Detractors 4
Cumulative NPS by month
+2 over 6 months- Mar 5
- Apr 6
- May 7
- Jun 6
- Jul 7
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -44 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 5/10 Average score from undecided customers
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