Efficy SA
Efficy SA is a European customer relationship management (CRM) software provider offering a suite of cloud and on‑premise solutions for sales, marketing, and customer service teams. The company serves mid-sized and large enterprises across multiple industries with tools for contact management, marketing automation, customer support, and analytics, generating revenue through software subscriptions, licenses, and related services. Efficy has grown through both organic development and acquisitions to build a broad CRM portfolio tailored to local European markets.
- Sales CRM
- Marketing Automation
- Customer Support & Help Desk
- Revenue
- $65.0M
- Employees
- 550
- Founded
- 2005
- Headquarters
- Brussels, Belgium
What 5 Arbolus experts think of Efficy SA
5 customers have reviewed Efficy SA so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Efficy SA
- C-Suite 100% (5)
Employer names and spend open once the report publishes.
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Sentiment
-20 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 4
- Detractors 1
Cumulative NPS by month
+1 over 3 months- Oct 5
- Dec 6
- Jun 6
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 5 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 25% 4 answers
- 7/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
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