EagleHawk, LLC
EagleHawk is a drone-based inspection services company that uses unmanned aerial systems, thermal imaging, and advanced analytics to inspect roofs, building envelopes, and critical infrastructure for commercial, institutional, and government clients. The company helps facility owners, property managers, and engineers detect leaks, moisture, and structural issues more safely and efficiently than traditional manual inspections, and generates revenue through project-based inspection services and ongoing monitoring programs.
- IT Consulting & Implementation
- Revenue
- $3.5M
- Employees
- 25
- Founded
- 2016
- Headquarters
- Buffalo, United States of America
What 5 Arbolus experts think of EagleHawk, LLC
NPS scores range from 1 to 9, yielding a polarized sentiment with core users assigning high scores while influencers express neutrality or significant dissatisfaction. 60% of insights indicate uncertainty for renewal intent, especially among influencers. Stickiness is highest among users with more than one year of implementation, where NPS is also high. The key theme is strong satisfaction among direct users but hesitancy among procurement influencers, resulting in an overall ambivalent sentiment.Overall Customer Sentiment: Neutral
Who reviewed EagleHawk, LLC
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
-1 over 3 months- Jan 8
- Feb 6
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 0% 1 answer
- 5.3/10 Average score from undecided customers
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