Empyrean

goempyrean.com · Houston, United States of America

Empyrean is a benefits administration technology and services provider that offers a cloud-based platform for managing employee health and welfare benefits for mid-sized and large employers. The company supports benefits enrollment, eligibility, compliance, and employee decision support, and generates revenue through software licensing and outsourced administration services. It also partners with brokers and consultants to deliver benefits solutions to their clients.

  • HRIS & Core HR
  • IT Consulting & Implementation
Revenue
$120.0M
Employees
600
Founded
2006
Headquarters
Houston, United States of America

What 6 Arbolus experts think of Empyrean

6 customers have reviewed Empyrean so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Empyrean

Total customers 6 6 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 80% (5)
  • Director 20% (1)
Strategy Partner C-Suite NPS 7
Finance Leader C-Suite NPS 8
Engineering Manager Director NPS 8 Will renew

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Sentiment

0 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Jul 9
  • Feb 9
  • Apr 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 0 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • Not specified 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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