ExamWorks

examworks.com · Atlanta, United States of America

ExamWorks is a provider of independent medical examinations, peer reviews, and related medical-legal services used by insurance carriers, law firms, third-party administrators, and government agencies to evaluate injury and disability claims. The company coordinates networks of physicians and allied health professionals, manages medical records, and delivers reports that support claims management, litigation, and compliance processes. It generates revenue through fee-for-service arrangements and contracts for examination, review, and related administrative services.

Revenue
$900.0M
Employees
5,000
Founded
2008
Headquarters
Atlanta, United States of America

What 5 Arbolus experts think of ExamWorks

NPS scores are distributed with 60% scoring 9, 20% scoring 7, and 20% scoring 5. Renewal intent is largely positive among mid spenders, while a portion of Influencers remain uncertain. 60% of users are in the first year of implementation, typically with higher satisfaction. Patterns indicate greater sentiment consistency among high spenders and recent adopters.Overall Customer Sentiment: Positive

Who reviewed ExamWorks

Total customers 5 3 current · 2 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 40% (2)
Not specified Director NPS 9 Will renew
Operations Leader C-Suite NPS 9 Undecided
Other Generalist C-Suite NPS 9

Employer names and spend open once the report publishes.

Tell us when the ExamWorks report publishes.

We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.

Notify me

Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Cumulative NPS by month

+3 over 4 months
  • Jan 5
  • Apr 7
  • May 7
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

For people who use ExamWorks

Do you use ExamWorks at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 5 customers of ExamWorks have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.