EY-Parthenon

ey.com · Londonderry County Borough, United Kingdom

EY-Parthenon is the global strategy consulting arm of Ernst & Young, providing corporate, transaction, and turnaround strategy services to enterprises, private equity firms, and public-sector clients across industries. It helps clients with growth strategy, commercial due diligence, portfolio optimization, and performance improvement, generating revenue through consulting fees and project-based engagements.

  • IT Consulting & Implementation
Revenue
$3.5B
Employees
9,000
Founded
1991
Headquarters
Londonderry County Borough, United Kingdom

What 124 Arbolus experts think of EY-Parthenon

NPS scores are skewed towards positive, with 30% of responses at 9-10 and most of the remainder between 7-8. 63% of high spenders (>$1M) recorded a renewal intent of 'Yes', while the majority of the rest are 'Not Sure', and very few are 'No'. Stickiness is high: over 70% of respondents are more than one year into implementation. Negative sentiment is mainly seen among low spenders or those undergoing offboarding/pilot. Overall Customer Sentiment: Positive

Who reviewed EY-Parthenon

Total customers 124 117 current · 7 former
Reviews growth +112 in six months
Seniority of respondents
  • C-Suite 76% (94)
  • Director 21% (26)
  • Manager 2% (2)
Revenue Leader C-Suite NPS 10
Executive C-Suite NPS 5 Undecided
Legal Leader Director NPS 8 Undecided

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Sentiment

15 Net Promoter Score, from 124 scored reviews
  • Promoters 42
  • Passives 59
  • Detractors 23

Cumulative NPS by month

+1 over 6 months
  • May 7
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 15 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 19
  • Undecided 22
  • Not renewing 7

Plan to renew, by seniority

  • C-Suite 37% 41 answers
  • Director 57% 7 answers
  • 8.3/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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