Excel Sports Management

excelsm.com · New York City, United States of America

Excel Sports Management is a sports marketing and talent representation agency that provides contract negotiation, marketing, sponsorship, and brand development services for professional athletes, sports broadcasters, and brands. The firm also offers consulting and property sales services to sports organizations and corporate clients seeking partnerships in sports and entertainment. It generates revenue primarily through commissions on client contracts, endorsement deals, and advisory fees.

  • Digital & Marketing Agency Services
  • IT Consulting & Implementation
Revenue
$80.0M
Employees
250
Founded
2002
Headquarters
New York City, United States of America

What 5 Arbolus experts think of Excel Sports Management

NPS scores are clustered in the 7-10 range, with one promoter (NPS 10) and the majority of responses falling in the neutral-to-positive category (NPS 7-8). Renewal intent is mixed, with 40% of influencers not certain about renewing, indicating variability in long-term satisfaction. Stickiness is solid, with 60% reporting implementation greater than one year. The overarching theme from the data is stable user satisfaction and modest advocacy, balanced by some uncertainty around future commitment.Overall Customer Sentiment: Neutral to Positive

Who reviewed Excel Sports Management

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Marketing Executive C-Suite NPS 7
Marketing Leader C-Suite NPS 7 Undecided
Executive C-Suite NPS 7

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+1 over 4 months
  • Dec 7
  • Jan 8
  • Feb 7
  • Mar 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • 7.5/10 Average score from undecided customers

For people who use Excel Sports Management

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