Arbolus Intelligence

Fixflo

fixflo.com · Londonderry County Borough, United Kingdom

Fixflo provides cloud-based property management and repairs software that enables letting agents, property managers, and landlords to log, track, and manage maintenance issues, contractor workflows, and compliance tasks. The platform offers tenant self-service reporting, automated triage, and communication tools to reduce admin and improve repair resolution. Fixflo generates revenue through subscription fees for its SaaS platform and related services.

  • Property Management Software
  • Field Service Management
  • Workflow Automation
Listed in
Revenue
$8.0M
Employees
80
Founded
2013
Headquarters
Londonderry County Borough, United Kingdom

What 23 Arbolus experts think of Fixflo

NPS scores are strongly positive with multiple 10s from both users and influencers, and no scores below 6. Renewal intent is universally high where disclosed, particularly in established accounts with more than one year of use. Most customers are in the mature or ‘more than one year’ implementation stage, signaling stickiness. Key qualitative themes are robust efficiency in maintenance management, centralization of communications, but some calls for increased AI automation and integration. Overall Customer Sentiment: Positive

Who reviewed Fixflo

Total customers 23 23 current · 0 former
Reviews growth +21 in six months
Seniority of respondents
  • C-Suite 61% (14)
  • Director 22% (5)
  • Manager 17% (4)
Operations Manager C-Suite NPS 8 Submitted Jun 2026
Operations Manager Director NPS 10 Submitted Jun 2026
Data Partner C-Suite NPS 7 Submitted Jun 2026

Employer names and spend open in the full report, along with the other 20 customers.

Everything 23 customers told us about Fixflo.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

39 Net Promoter Score, from 23 scored reviews
  • Promoters 10
  • Passives 12
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.

Praised

  • Portfolio Expansion and Feature Add-ons
  • Smarter AI and Automation
  • Deeper CRM Integration
  • Robust Centralization

Criticised

  • Risk from Incomplete Automation
  • Competitive Price Pressure
  • Advances by Competitors in AI
  • Complexity for Small Use Cases

What customers say

Robust Centralization
“The main benefit is having everything in one place, with a clear audit trail and better information from tenants, which streamlines the whole maintenance workflow.”
Accessible Automation and Flexibility
“This tool provides broad business and CRM capabilities at a relatively accessible cost, letting us centralize customer information and automate workflows effectively.”
Efficient Maintenance Management
“I would recommend Fixflo because it structures and centralizes maintenance requests, reducing fragmented communications and administrative load for property managers.”

Renewal intent

Plan to renew 86%
  • Will renew 6
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 1 answer
  • Manager 100% 2 answers
  • 9.2/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

Most weighed by Fixflo customers

Report

Customer Report - Oct 2026 Oct 2026 23 + 5

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