FSSC Foundation

fssc.com · Arnhem, Netherlands

FSSC Foundation is a non-profit organization that owns and manages the FSSC 22000 food safety management certification scheme, providing a globally recognized framework for auditing and certifying food, packaging, and related supply chain organizations against ISO-based food safety standards. It licenses and oversees certification bodies, develops scheme requirements, and supports stakeholders such as manufacturers, retailers, and regulators to improve food safety management systems worldwide. Revenue is generated primarily through licensing fees, scheme participation fees, and related services to certification and training partners.

Revenue
$6.0M
Employees
40
Founded
2004
Headquarters
Arnhem, Netherlands

What 8 Arbolus experts think of FSSC Foundation

57% of respondents reported an NPS of 8 or higher, indicating a strong promoter base, with two Influencers giving very high scores. High renewal intent was reported by all who indicated spend, aligned with long-term usage (>1 year in 100% of responses). No negative sentiment or churn signals were detected in the available data.Overall Customer Sentiment: Positive

Who reviewed FSSC Foundation

Total customers 8 8 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 25% (2)
  • Manager 25% (2)
Not specified Director NPS 7 Will renew
Strategy Partner C-Suite NPS 5
Operations Leader Manager NPS 9

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Sentiment

50 Net Promoter Score, from 8 scored reviews
  • Promoters 5
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Apr 9
  • Jun 10
  • Sep 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 2 answers
  • 8.3/10 Average score from customers who will renew

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