FTI Consulting
FTI Consulting is a global business advisory firm that provides consulting services in areas such as corporate finance and restructuring, forensic and litigation consulting, economic consulting, strategic communications, and technology. It serves corporations, law firms, financial institutions, and government agencies, helping them manage change, mitigate risk, and resolve complex disputes and investigations. The company generates revenue through professional services fees and project-based engagements.
- IT Consulting & Implementation
- Cybersecurity Services
- Digital & Marketing Agency Services
- Revenue
- $3.2B
- Employees
- 8,000
- Founded
- 1982
- Headquarters
- Washington, United States of America
What 16 Arbolus experts think of FTI Consulting
NPS scores cluster in the 7–9 range with no detractors, indicating strong promoter presence. Renewal intent is largely positive among high spenders (confirming continuation), while lower spend segments show uncertainty. Implementation stage distribution is skewed toward mature relationships (>1 year), reinforcing stickiness. Key themes: high NPS among Users and Influencers, correlated with long-term adoption, and positive sentiment anchored by expertise and support.Overall Customer Sentiment: Positive
Who reviewed FTI Consulting
- C-Suite 75% (12)
- Director 25% (4)
Employer names and spend open once the report publishes.
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Sentiment
6 Net Promoter Score, from 16 scored reviews- Promoters 1
- Passives 15
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Dec 8
- Jan 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 6 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 38% 8 answers
- 0% 4 answers
- 8/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
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