General Datatech
General Datatech (GDT) is an IT solutions provider that designs, implements, and manages enterprise networking, data center, cloud, and security infrastructures for large organizations and public sector clients. The company generates revenue through consulting, technology resale, and managed services engagements that cover the full lifecycle from architecture and deployment to ongoing operations and support.
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $900.0M
- Employees
- 900
- Founded
- 1996
- Headquarters
- Dallas, United States of America
What 7 Arbolus experts think of General Datatech
NPS scores are concentrated in the 7–9 range, with no promoters (NPS ≥9), indicating moderate satisfaction. Three respondents are in high spend categories but only the lower spend cohort confirmed renewal intent. Stickiness is moderate: 29% are in pilot, 43% in their first year, and 14% are more than a year into implementation, while 14% have unknown status. Key themes include uncertainty among high spenders, moderate NPS, and early-stage adoption or evaluation, suggesting an evolving customer experience.Overall Customer Sentiment: Neutral
Who reviewed General Datatech
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 5
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 20%Plan to renew, by seniority
- 25% 4 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
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