GTE Communications Corporation
GTE Communications Corporation was a major U.S. telecommunications company providing local and long-distance telephone, data, and related network services to residential and business customers; it became part of Verizon Communications following the 2000 merger of GTE and Bell Atlantic. Today, the legacy GTE operations are fully integrated into Verizon’s wireline and wireless communications business, which generates revenue primarily through subscription-based voice, data, and broadband services, as well as enterprise network and technology solutions.
- Revenue
- $134.0B
- Employees
- 105,400
- Founded
- 2000
- Headquarters
- New York City, United States of America
What 12 Arbolus experts think of GTE Communications Corporation
NPS scores are strongly positive, with 6 Promoters (NPS 9–10), 3 Passives (NPS 7–8), and 2 Detractors (NPS 4–5). Renewal intent is high among high spend and Influencer segments, and there are no indications of churn among committed spenders. Most customers report spending over a long relationship (>1 year implementation). Key themes include high satisfaction with service reliability and the company's ability to support complex deployments.Overall Customer Sentiment: Positive
Who reviewed GTE Communications Corporation
- C-Suite 67% (8)
- Director 33% (4)
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Sentiment
16 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 6
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Feb 8
- Apr 8
- May 7
- Jun 7
- Jul 7
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 7.7/10 Average score from customers who will renew
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