HARMAN International
HARMAN International is a global manufacturer of connected car systems, audio and visual products, and enterprise automation solutions for automotive OEMs, consumers, and businesses. The company designs and sells branded audio equipment, infotainment platforms, and connected services, generating revenue through hardware sales, software and services, and long-term automotive supply contracts. It operates as a subsidiary of Samsung Electronics, serving customers worldwide across automotive, consumer electronics, and professional audio markets.
- Cloud Infrastructure & Hosting
- IoT & Edge Platforms
- IT Consulting & Implementation
- Revenue
- $9.0B
- Employees
- 30,000
- Founded
- 1980
- Headquarters
- Stamford, United States of America
What 6 Arbolus experts think of HARMAN International
NPS scores range from 5 to 10, with a strong cluster at the upper end (three experts rate 9-10), indicating generally positive user sentiment. Notably, the lone detractor provided an NPS of 5 and rated renewal as 'Not Sure,' while the highest spender (NPS 7) indicated no intention to renew, suggesting some division based on spend or role. 83% of users are at the 'More Than 1 Year' implementation stage, evidencing robust long-term usage and potential stickiness. The majority sentiment inferred from NPS and renewal patterns is positive, with a minority showing renewal hesitation.Overall Customer Sentiment: Positive
Who reviewed HARMAN International
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 1
- Detractors 1
Cumulative NPS by month
+3 over 4 months- Jan 5
- Mar 8
- Apr 9
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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