HEROKU
Heroku is a cloud platform-as-a-service that enables developers to build, run, and operate applications entirely in the cloud, primarily for web and mobile use cases. It provides managed runtime environments, data services, and operational tooling so software teams can deploy and scale applications without managing underlying infrastructure. Heroku generates revenue through subscription-based plans and usage-based pricing for its platform, add-ons, and data services.
- Cloud Infrastructure & Hosting
- No-Code & Low-Code Platforms
- API Management & Integration
- Revenue
- $80.0M
- Employees
- 250
- Founded
- 2007
- Headquarters
- San Francisco, United States of America
What 8 Arbolus experts think of HEROKU
NPS scores are strongly positive, with 43% assigning a perfect score of 10, while the remainder cluster in the 7–8 range. 71% of respondents indicate definite renewal intent, with the majority of 'No' responses occurring in the influencer category. Stickiness is high, with 71% reporting use for more than one year, and only a small portion at the pilot or early adoption stage. Key themes include substantial satisfaction among longer-term users, especially those whose organizations exhibit ongoing, moderate, or increasing spend. Overall Customer Sentiment: Positive
Who reviewed HEROKU
- C-Suite 71% (6)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Jul 8
- Sep 9
- Dec 9
- May 9
- Jun 9
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 100% 1 answer
- 100% 1 answer
- 8.2/10 Average score from customers who will renew
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by HEROKU customers
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Other companies in both categories with a customer report.
For people who use HEROKU
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