HashiCorp
HashiCorp is an infrastructure software company that provides open-source and commercial tools for provisioning, securing, connecting, and running cloud and on‑premise infrastructure. Its products such as Terraform, Vault, Consul, and Nomad are used by enterprises and cloud-native teams to automate infrastructure as code, secrets management, service networking, and application deployment across multiple clouds. The company generates revenue through subscription-based enterprise editions, cloud-hosted services, and support offerings.
- Cloud Infrastructure & Hosting
- API Management & Integration
- MLOps & ML Platforms
- Revenue
- $583.0M
- Employees
- 2,300
- Founded
- 2012
- Headquarters
- San Francisco, United States of America
What 111 Arbolus experts think of HashiCorp
NPS scores are overwhelmingly positive, with 85% of responses at 8+ and numerous 9–10 ratings across both user and influencer personas. Renewal intent is high in large accounts, though a minority cite uncertainty tied to IBM integration or pricing changes. Stickiness is high, with most customers in "MoreThan1Year" implementation stages and embedded Terraform/Vault operations. Qualitative feedback praises multi-cloud flexibility, automation gains, and security maturity, but notes acute sensitivity to recent licensing, pricing, and vendor transition issues.Overall Customer Sentiment: Positive
Who reviewed HashiCorp
- C-Suite 61% (68)
- Director 20% (22)
- Manager 19% (21)
Employer names and spend open in the full report, along with the other 108 customers.
Everything 111 customers told us about HashiCorp.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
58 Net Promoter Score, from 112 scored reviews- Promoters 69
- Passives 39
- Detractors 4
Cumulative NPS by month
+0 over 6 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 46 across 6 companies.
Praised
- Competing Platforms Creating Switching Pressure
- Reducing Operational Overhead
- Migration to Open Source Forks
- Critical Role in Automation and Security
Criticised
- Product Complexity Drives Switching
- BSL and IBM-induced Churn Risk
- Loss of Open Source Goodwill
- Cost and Uncertain Roadmap
What customers say
Renewal intent
Plan to renew 79%Plan to renew, by seniority
- 79% 34 answers
- 73% 11 answers
- 86% 7 answers
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
Top alternatives
Most weighed by HashiCorp customers
Report
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