HAMMERTECH
HammerTech provides a cloud-based safety and operations platform for the construction industry, helping general contractors and subcontractors manage site inductions, permits, inspections, incidents, and compliance workflows to improve safety and productivity on job sites. The company sells its software on a subscription basis to construction firms and owners, integrating with project management tools used across large commercial and infrastructure projects.
- Construction Project Management
- EHS & Sustainability Software
- Workflow Automation
- Revenue
- $12.0M
- Employees
- 120
- Founded
- 2013
- Headquarters
- Melbourne, Australia
What 25 Arbolus experts think of HAMMERTECH
NPS scores are mostly positive, with 60% of responses in the 8–10 range, indicating strong promoter sentiment, while detractor scores (20%. Renewal intent is high among established users, particularly in organizations using HammerTech for over 1 year, while those in pilots or with lower spend are most likely to be unsure. Implementation stickiness is notable, with 70% reporting over one year of use. Main qualitative themes include streamlined compliance, ease of onboarding, and reporting strength; mobile usability and pricing structure are recurring drawbacks.Overall Customer Sentiment: Positive
Who reviewed HAMMERTECH
- C-Suite 55% (14)
- Director 23% (6)
- Manager 23% (6)
Employer names and spend open in the full report, along with the other 22 customers.
Everything 25 customers told us about HAMMERTECH.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 25 scored reviews- Promoters 11
- Passives 8
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Mar 8
- Jun 7
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 20 across 7 companies.
Praised
- Enhanced Mobile and Workflow Automation
- Flexible Pricing for Value
- AI-Driven Safety Automation
- Centralized Safety and Compliance
Criticised
- AI-Enabled Competitors
- Switching to Competitors with Better UX
- Cost Sensitivity and Alternatives
- Reporting Flexibility
What customers say
Renewal intent
Plan to renew 62%Plan to renew, by seniority
- 67% 6 answers
- 50% 4 answers
- 0% 1 answer
- 100% 2 answers
- 8.9/10 Average score from customers who will renew
- 6.4/10 Average score from undecided customers
Top alternatives
Most weighed by HAMMERTECH customers
Report
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