Happay - Expense Management Solution for Businesses
Happay is a spend and expense management platform that helps businesses manage corporate cards, employee expenses, travel and petty cash through a unified web and mobile solution. It serves mid-market and large enterprises, primarily in India and other APAC regions, and generates revenue via SaaS subscriptions, implementation, and transaction-based fees. The company integrates with ERP and accounting systems to automate expense reporting, approvals, and payments while providing real-time visibility and control over company spending.
- Expense Management
- Spend Management
- Accounts Payable Automation
- Revenue
- $25.0M
- Employees
- 600
- Founded
- 2012
- Headquarters
- Bengaluru, India
What 9 Arbolus experts think of Happay - Expense Management Solution for Businesses
NPS scores are clustered in the 7-9 range, indicating strong satisfaction across most users. 87.5% of insights indicate definite renewal intent, with only one respondent expressing uncertainty. Stickiness is high: 75% have used the solution for more than one year, suggesting long-term commitment. Key sentiment themes include positive perceptions of long-term value and operational efficiency.Overall Customer Sentiment: Positive
Who reviewed Happay - Expense Management Solution for Businesses
- C-Suite 67% (6)
- Director 22% (2)
- Manager 11% (1)
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Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Oct 8
- Feb 8
- Mar 8
- May 8
- Jun 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 26 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 86%Plan to renew, by seniority
- 100% 5 answers
- 50% 2 answers
- 8.2/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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