Harris Computer

harriscomputer.com · Ottawa, Canada

Harris Computer is a software and services company that acquires, builds, and operates vertical market software businesses, providing mission‑critical applications for sectors such as public sector, utilities, healthcare, and other regulated industries. It generates revenue through software licensing and subscriptions, maintenance and support, and related professional services delivered by its portfolio of business units. Harris operates as part of Constellation Software, focusing on long‑term ownership and operation of niche enterprise software companies.

  • Industry-Specific ERP
  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$1.5B
Employees
8,000
Founded
1976
Headquarters
Ottawa, Canada

What 5 Arbolus experts think of Harris Computer

NPS scores range from 6 to 8, showing moderate to strong satisfaction, especially among long-term and high-spend customers. One high spender (≥$200K) confirms intent to renew, while another Influencer is not sure, indicating some variability. The majority are in the more than 1-year implementation stage, indicating long-term stickiness. Key themes include a correlation between higher spend and positive sentiment, with Influencer roles showing higher renewal certainty.Overall Customer Sentiment: Positive

Who reviewed Harris Computer

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Data Analyst Manager NPS 6
Executive C-Suite NPS 7
Engineering Leader Director NPS 7 Undecided

Employer names and spend open once the report publishes.

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Jan 7
  • Mar 6
  • Jun 7
  • Jul 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 12 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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