Hexagon
Hexagon is a technology and consulting firm that provides digital transformation, data, and analytics solutions to clients, with a focus on complex, data‑intensive environments. The company helps organizations design and implement custom software, cloud, and integration architectures to improve operational efficiency and decision‑making. It generates revenue through professional services, project delivery, and ongoing technology support engagements.
- IT Consulting & Implementation
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2014
- Headquarters
- Paris, France
What 40 Arbolus experts think of Hexagon
NPS scores cluster in the 7-10 range for most customers, with a minority of outliers reflecting more dissatisfaction. Renewal intent is generally positive or undecided among high spenders; only isolated cases cite a firm intent not to renew, typically linked to specific usability or functional gaps. Stickiness is correlated with longer deployment (>1 year) and deeper functional integration. Key themes from expert feedback include strong performance in compliance and data tracking, but recurring concerns on GIS integration, UI intuitiveness, and reporting functionality. Feedback is notably split between larger organizations valuing cost and scalability, and others frustrated by missing functionality.Overall Customer Sentiment: Neutral to Positive
Who reviewed Hexagon
- C-Suite 57% (23)
- Director 19% (8)
- Manager 24% (10)
Employer names and spend open in the full report, along with the other 37 customers.
Everything 40 customers told us about Hexagon.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 40 scored reviews- Promoters 16
- Passives 17
- Detractors 7
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 23 across 5 companies.
Praised
- Expanded Use Due to Low Cost
- Growth via Multi-Site Rollout
- Leveraging AI for Analytics
- Critical for Preventative Maintenance Tracking
Criticised
- Competitor Functional Gap Closure
- Risk from ERP Platform Bundling
- Leadership and Roadmap Risk
- Reporting Gaps
What customers say
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 78% 9 answers
- 83% 6 answers
- 50% 6 answers
- 7.9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Hexagon customers
Report
More in Data & Analytics and Consulting & Professional Services
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