HEXAWARE
Hexaware is a global IT services and consulting company that provides application development, cloud transformation, business process outsourcing, and data & analytics services to enterprises across industries. It helps clients modernize legacy systems, migrate to cloud platforms, and implement digital solutions, typically through multi-year managed services and project-based engagements. The company generates revenue by delivering technology consulting, implementation, and managed services on a contract basis.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $1.2B
- Employees
- 28,000
- Founded
- 1990
- Headquarters
- Navi Mumbai, India
What 15 Arbolus experts think of HEXAWARE
The NPS distribution is skewed positive with 54% scoring 8 or higher, and only 15% scoring 6 or below. 45% of responses reflect a clear intent to renew, concentrated among high spenders and mature implementations. Customers in the pilot or early stages show more uncertainty in both NPS and renewal. The majority of experts report implementation times of over one year, aligning with higher satisfaction and likelihood to renew. Key quantitative themes are high satisfaction among large, established accounts, and hesitancy among recent adopters.Overall Customer Sentiment: Positive
Who reviewed HEXAWARE
- C-Suite 93% (14)
- Director 7% (1)
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Sentiment
-6 Net Promoter Score, from 15 scored reviews- Promoters 2
- Passives 10
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Jul 6
- Dec 7
- May 7
- Jun 7
- Jul 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 8 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 31%Plan to renew, by seniority
- 33% 12 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
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