coforge

coforge.com · New Delhi, India

Coforge is a global digital services and solutions provider that offers IT consulting, application development and maintenance, cloud and infrastructure services, and business process outsourcing to enterprises in sectors such as financial services, insurance, travel, and healthcare. The company designs, builds, and manages technology platforms and industry-specific solutions, generating revenue through long-term managed services contracts, project-based engagements, and IP-led offerings. It serves clients primarily in North America, Europe, and Asia-Pacific, focusing on digital transformation and modernization of core systems.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Cybersecurity Services
Revenue
$1.5B
Employees
25,000
Founded
1992
Headquarters
New Delhi, India

What 78 Arbolus experts think of coforge

Sentiment is broadly positive, with an estimated NPS of 22 and 52% of recorded renewal responses indicating intent to renew; delivery quality and domain expertise are the main positives, tempered by scaling concerns.

Who reviewed coforge

Total customers 78 72 current · 6 former
Reviews growth +37 in six months
Seniority of respondents
  • C-Suite 71% (55)
  • Director 20% (16)
  • Manager 9% (7)
Executive C-Suite NPS 8 Undecided
Operations Leader Director NPS 9 Will renew
Founder C-Suite NPS 7

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Sentiment

21 Net Promoter Score, from 78 scored reviews
  • Promoters 30
  • Passives 35
  • Detractors 13

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 21 across 7 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 26
  • Undecided 20
  • Not renewing 6

Plan to renew, by seniority

  • C-Suite 46% 37 answers
  • Director 64% 11 answers
  • Manager 50% 4 answers
  • 8.7/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 5.8/10 Average score from customers not renewing

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