HoneyBook

honeybook.com · San Francisco, United States of America

HoneyBook provides a clientflow management platform for independent businesses and creative service professionals, combining CRM, proposals, contracts, invoicing, and payments in a single system. The company serves freelancers and small service-based businesses, helping them manage leads, projects, and client communications while collecting payments online. Revenue is generated through subscription plans and payment processing fees.

  • Sales CRM
  • Payment Processing
  • Project & Work Management
Revenue
$80.0M
Employees
350
Founded
2013
Headquarters
San Francisco, United States of America

What 5 Arbolus experts think of HoneyBook

5 customers have reviewed HoneyBook so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed HoneyBook

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Manager 20% (1)
People Generalist C-Suite NPS 8
Operations Leader Manager NPS 10
Founder C-Suite NPS 8 Will renew

Employer names and spend open once the report publishes.

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+1 over 5 months
  • Aug 8
  • May 8
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 30 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • 9/10 Average score from customers who will renew

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