IMI (Industri-Matematik International)
Industri-Matematik International (IMI) provides supply chain and order management software focused on high‑volume distribution and retail, offering solutions for order processing, inventory management, and warehouse operations that help enterprises optimize fulfillment and logistics. The company sells its products and related services to large and mid-sized businesses that require complex, high-throughput supply chain capabilities.
- Industry-Specific ERP
- Manufacturing Execution & Quality
- Revenue
- $25.0M
- Employees
- 120
- Founded
- 1967
- Headquarters
- Stockholm, Sweden
What 7 Arbolus experts think of IMI (Industri-Matematik International)
NPS responses show a strong tilt towards high satisfaction, with over 70% scoring an NPS of 8 or above; detractors are present but rare. Renewal intent is high, with nearly all respondents indicating they would renew, although a minority remain unsure. Stickiness is strong, with most customers in the more than one year implementation stage. Key loyalty drivers include time savings, workflow unification, and actionable insights. Discontent, where present, is due to initial stage challenges or missing features.Overall Customer Sentiment: Positive
Who reviewed IMI (Industri-Matematik International)
- C-Suite 71% (5)
- Director 29% (2)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about IMI (Industri-Matematik International).
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 4
- Detractors 2
Cumulative NPS by month
+1 over 5 months- Aug 6
- Dec 7
- Apr 7
- Jun 8
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.
Praised
- Deeper Real-Time Integration
- Advance Agentic AI Capabilities
- Reduce Manual Intervention
- Speed to Actionable Insight
Criticised
- Agentic AI Displacement
- Loss of Integration Advantage
- Inertia Reduction Competitors
- Rigid, Non-Integrated Ecosystem
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 75% 4 answers
- 50% 2 answers
- 7.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
Top alternatives
Most weighed by IMI (Industri-Matematik International) customers
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