Kongsberg
Kongsberg Gruppen ASA is a Norwegian technology group that develops and delivers high-technology systems and solutions for defense, maritime, offshore energy, and other industrial markets worldwide. The company operates through business areas including defense and aerospace systems, maritime automation and navigation, and digital solutions, generating revenue primarily from the sale, integration, and long-term support of complex hardware and software systems to governments and commercial customers. It also provides related engineering, consulting, and lifecycle services.
- Aviation & Aerospace Software
- Defense & Military Software
- Maritime & Shipping Software
- Revenue
- $3.6B
- Employees
- 13,000
- Founded
- 1814
- Headquarters
- Kongsberg, Norway
What 10 Arbolus experts think of Kongsberg
NPS scores are strongly positive with most respondents rating above 7, and two Users at 7. Of the respondents with documented renewal intent, all high spenders indicated a strong intent to renew, with 'Not Sure' responses mostly from lower spend or User personas. Over 80% are at 'More than 1 year' implementation, suggesting mature adoption and high stickiness. Key themes are high satisfaction correlating with spend and influencer status, and minimal churn risk among core accounts.Overall Customer Sentiment: Positive
Who reviewed Kongsberg
- C-Suite 50% (5)
- Director 30% (3)
- Manager 20% (2)
Employer names and spend open once the report publishes.
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Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Aug 8
- Dec 7
- May 7
- Jun 7
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 25% 4 answers
- 100% 2 answers
- 100% 2 answers
- 8.2/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
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