LANGCHAIN

langchain.com · San Francisco, United States of America

LangChain develops an open-source framework and related tools that help software developers build applications powered by large language models, including orchestration, retrieval, and agent capabilities, and monetizes through commercial offerings, enterprise features, and ecosystem services around its core developer platform.

  • MLOps & ML Platforms
  • Generative AI Platforms
  • API Management & Integration
Revenue
$8.0M
Employees
120
Founded
2022
Headquarters
San Francisco, United States of America

What 132 Arbolus experts think of LANGCHAIN

Customer sentiment is positive (NPS 50), with 59% promoters and 65% of recorded renewal responses affirmative; broad adoption is tempered by concerns about framework complexity, breaking changes, and production debugging.

Who reviewed LANGCHAIN

Total customers 132 127 current · 5 former
Reviews growth +102 in six months
Seniority of respondents
  • C-Suite 65% (86)
  • Director 18% (24)
  • Manager 18% (24)
Product Leader Director NPS 8
Engineering Generalist C-Suite NPS 10 Will renew
Engineering Leader C-Suite NPS 7 Will renew

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Sentiment

50 Net Promoter Score, from 132 scored reviews
  • Promoters 77
  • Passives 44
  • Detractors 11

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 8
  • Oct 8

Net Promoter Score across 10 reviews, accumulated up to each month. Category median 46 across 10 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 65%
  • Will renew 39
  • Undecided 17
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 67% 39 answers
  • Director 69% 13 answers
  • Manager 57% 7 answers
  • Not specified 0% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 7.6/10 Average score from undecided customers
  • 5.3/10 Average score from customers not renewing

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