Arbolus Intelligence

LeaseHawk

leasehawk.com · Scottsdale, United States of America

LeaseHawk provides software and AI-powered communication tools for the multifamily housing industry, helping apartment owners and property managers track marketing performance, manage leasing calls, and automate prospect engagement. Its platform includes call tracking, CRM, and virtual leasing assistant capabilities sold on a subscription basis to property management companies and apartment communities.

  • Customer Support & Help Desk
  • Contact Center Software
  • Document & Vision AI
Listed in
Revenue
$9.0M
Employees
55
Founded
2012
Headquarters
Scottsdale, United States of America

What 8 Arbolus experts think of LeaseHawk

NPS distribution is bimodal: 50% of respondents are Promoters (NPS 9), 25% are Passive (NPS 8), and 25% show low satisfaction (NPS 5). Renewal intent is mixed, with two Influencers actively offboarding and one undecided at mid spend levels. Stickiness shows stronger sentiment among users with more than one year of usage reporting high NPS, but influencers are concentrated in offboarding or uncertain renewal. Overall Customer Sentiment: Neutral.

Who reviewed LeaseHawk

Total customers 8 7 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Director 25% (2)
Executive C-Suite NPS 9 Submitted Aug 2026
Finance Leader C-Suite NPS 5 Not renewing Submitted Jul 2026
Engineering Leader C-Suite NPS 9 Submitted Jul 2026

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Sentiment

25 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • 8/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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