Maestro PMS
Maestro PMS provides property management software for independent hotels, resorts, and multi-property groups, offering tools for front desk operations, reservations, sales and catering, spa, and guest engagement. The company sells its platform on a subscription and services basis to hospitality operators seeking an integrated, cloud or on-premise PMS solution.
- Property Management Software
- IT Consulting & Implementation
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 1978
- Headquarters
- Markham, Canada
What 6 Arbolus experts think of Maestro PMS
NPS scores range from 3 to 8, with an average sentiment bordering on neutral to mildly positive. 60% of experts indicate they are not sure about renewal intention, while only 20% express clear intent to renew. Stickiness is moderate—60% have used the solution for more than one year, while 20% are in an offboarding stage. The most prominent themes include spend-driven satisfaction variability and high uncertainty relating to ongoing vendor engagement.Overall Customer Sentiment: Neutral
Who reviewed Maestro PMS
- C-Suite 50% (3)
- Director 50% (3)
Employer names and spend open once the report publishes.
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Sentiment
-50 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 3
- Detractors 3
Cumulative NPS by month
+0 over 3 months- Sep 6
- Jan 6
- Sep 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 33% 3 answers
- 7/10 Average score from customers who will renew
- 5.8/10 Average score from undecided customers
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