Arbolus Intelligence

Majesco

majesco.com · Morristown, United States of America

Majesco is a software company that provides core insurance platforms, digital experience solutions, and data/analytics products for property & casualty, life & annuity, and group benefits insurers. It serves insurance carriers, MGAs, and other insurance ecosystem participants with cloud-based policy, billing, claims, distribution management, and related solutions, generating revenue through software licensing, subscriptions, and implementation and support services.

  • Insurance Software
  • Cloud Infrastructure & Hosting
  • IT Consulting & Implementation
Listed in
Revenue
$350.0M
Employees
2,500
Founded
1982
Headquarters
Morristown, United States of America

What 28 Arbolus experts think of Majesco

NPS scores primarily fall within the 6-10 range, with the majority of ratings at 7 or 8. Renewal intent is mixed but slightly positive, with most high spenders planning to renew or expand; a notable minority cite uncertainty or non-renewal due to slow tech adoption or complexity. All customers are >1 year post-implementation with the exception of 1 in pilot. Key feedback themes emphasize implementation complexity, slow adoption of new technology, and strong integration of core modules as benefits.Overall Customer Sentiment: Positive

Who reviewed Majesco

Total customers 28 25 current · 3 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 71% (20)
  • Director 25% (7)
  • Manager 4% (1)
Operations Analyst C-Suite NPS 7 Submitted Jul 2026
Not specified Director NPS 10 Will renew Submitted Dec 2025
Executive C-Suite NPS 8 Will renew Submitted Apr 2026

Employer names and spend open in the full report, along with the other 25 customers.

Everything 28 customers told us about Majesco.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

0 Net Promoter Score, from 28 scored reviews
  • Promoters 7
  • Passives 14
  • Detractors 7

Cumulative NPS by month

-1 over 6 months
  • Apr 8
  • May 8
  • Jul 8
  • Aug 7
  • Sep 8
  • Oct 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.

Praised

  • Operational Efficiency and Automation
  • Flexible Configuration and Product Launch
  • Integrated Insurance Suite
  • Faster Product and Technology Adoption

Criticised

  • Lack of Flexibility and Modernization
  • Competitive AI Advantage
  • Extreme Price Increases
  • Slow Technology Adoption

What customers say

Operational Efficiency and Automation
“We process homeowner policies end-to-end, including quoting, binding, billing, and renewals in real-time without extra underwriting referrals.”
Flexible Configuration and Product Launch
“The solution is a nice off-the-shelf package, letting you configure products quickly and handle core policy transactions efficiently.”
Integrated Insurance Suite
“You get all major functions—quoting, billing, rating—in one integrated platform, which removes the need for multiple solutions.”

Renewal intent

Plan to renew 55%
  • Will renew 11
  • Undecided 6
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 47% 15 answers
  • Director 75% 4 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 4.3/10 Average score from customers not renewing

Top alternatives

Most weighed by Majesco customers

Report

Customer Report - Oct 2026 Oct 2026 28 + 4

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