MedBridge
MedBridge provides online continuing education, patient engagement, and clinical training solutions for healthcare organizations and clinicians, with a focus on physical therapy, occupational therapy, speech-language pathology, nursing, and related specialties. Its platform combines accredited CE courses, competency development, and home-exercise and patient education tools sold via subscriptions to health systems, clinics, and individual practitioners.
- Learning Management
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $35.0M
- Employees
- 260
- Founded
- 2011
- Headquarters
- Seattle, United States of America
What 21 Arbolus experts think of MedBridge
NPS scores are predominantly in the 7–10 range, indicating high satisfaction, with only one outlier at 1. 70% of respondents express definitive renewal intent, with another 20% unsure, and a small minority indicating non-renewal. 80% of customers are at or beyond the one-year implementation stage, demonstrating strong stickiness and solution adoption. High spenders and those with longer tenure report higher NPS and renewal likelihood, suggesting that sustained usage aligns with greater satisfaction.Positive
Who reviewed MedBridge
- C-Suite 50% (11)
- Director 40% (8)
- Manager 10% (2)
Employer names and spend open once the report publishes.
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Sentiment
28 Net Promoter Score, from 21 scored reviews- Promoters 9
- Passives 9
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Oct 8
- Mar 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 35 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 69%Plan to renew, by seniority
- 63% 8 answers
- 71% 7 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
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