Menlo Security, Inc.
Menlo Security provides a cloud-based web and email security platform that uses browser isolation to protect organizations from malware, phishing, and other internet-borne threats. Its solutions are used by enterprises and government agencies to secure user browsing, SaaS access, and email without impacting user experience. The company generates revenue through subscription-based licenses and related security services sold primarily to mid-market and large enterprises.
- Network & Cloud Security
- Endpoint & Device Security
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2013
- Headquarters
- Palo Alto, United States of America
What 5 Arbolus experts think of Menlo Security, Inc.
NPS scores range from 6 (user) to 10 (user), averaging highly positive, with only one influencer reporting a moderate NPS and negative renewal intent. Renewal intent is strong, particularly among high spenders and those with complex, hybrid workforces. All experts report being in the MoreThan1Year implementation stage, indicating stickiness. Primary expert feedback themes highlight Menlo's maturity in browser isolation, agentless deployment, and robust document sanitization, with admin user experience seen as an area lagging competitors.Positive
Who reviewed Menlo Security, Inc.
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Menlo Security, Inc..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
+1 over 4 months- Mar 7
- May 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Praised
- Extensive Document Sanitization
- Unmatched Agentless Deployment
- Isolation Fidelity and Evasive Threat Protection
- Improving Executive-Facing Analytics
Criticised
- Reporting Customization Friction
- Premium Pricing Over Bundled Alternatives
- Admin Console Lagging Behind Competitors
- Enterprise Browsers Covering Unmanaged Devices
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 7/10 Average score from customers not renewing
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