OpenRouter
OpenRouter provides an API platform that lets developers access and route requests across multiple large language models from different providers through a unified interface. The service targets application developers and enterprises building AI-powered products, offering tools for model selection, routing, pricing transparency, and usage management. It generates revenue by charging for API usage and associated services on top of underlying model costs.
- API Management & Integration
- MLOps & ML Platforms
- Revenue
- $1.5M
- Employees
- 15
- Founded
- 2023
- Headquarters
- San Francisco, United States of America
What 20 Arbolus experts think of OpenRouter
The NPS distribution is skewed toward positive, with 77% of scores at 8 or above and no scores below 6. Renewal intent is strong among high spenders and long-term users, while "Not Sure" responses are limited to lower spend and newer customers. Stickiness is demonstrated by 47% of customers being in the "MoreThan1Year" implementation stage, notably with high NPS and clear renewal intent in this group. Key themes are high satisfaction among established, high-spending enterprise clients and solid adoption momentum in the pilot phase.Overall Customer Sentiment: Positive
Who reviewed OpenRouter
- C-Suite 80% (16)
- Director 5% (1)
- Manager 15% (3)
Employer names and spend open once the report publishes.
Tell us when the OpenRouter report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
45 Net Promoter Score, from 20 scored reviews- Promoters 10
- Passives 9
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Feb 8
- Mar 9
- Jul 9
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 45 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 55%Plan to renew, by seniority
- 55% 11 answers
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by OpenRouter customers
More in IT Infrastructure & Cloud and Development Tools
Other companies in both categories with a customer report.
For people who use OpenRouter
Do you use OpenRouter at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 20 customers of OpenRouter have already contributed
Takes a few minutes. Your identity stays anonymous.