Arbolus Intelligence

Orkes

orkes.io · San Jose, United States of America

Orkes provides a cloud-native orchestration platform based on the open-source Conductor workflow engine, enabling developers and enterprises to design, run, and scale microservices, event-driven, and human-in-the-loop workflows. The company offers a managed SaaS and self-hosted solution used for building complex business processes, data pipelines, and backend automations. It generates revenue through subscription plans, enterprise licenses, and related support services.

  • Workflow Automation
  • No-Code & Low-Code Platforms
  • Cloud Infrastructure & Hosting
Listed in
Revenue
$7.0M
Employees
85
Founded
2020
Headquarters
San Jose, United States of America

What 8 Arbolus experts think of Orkes

NPS scores range from 7 to 10, reflecting solid but not unqualified endorsement. 43% of experts indicate intent to renew, 43% are unsure, and 14% do not intend to renew. 57% of deployments are either pilot or in use for more than a year, while others remain at a limited or unclear stage. Main themes are strong durability, reliability, and AI orchestration, countered by cost scaling, learning curve, and fit concerns for smaller projects.Overall Customer Sentiment: Positive

Who reviewed Orkes

Total customers 8 7 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 38% (3)
  • Director 25% (2)
  • Manager 38% (3)
Founder C-Suite NPS 8 Undecided Submitted Dec 2025
Engineering Leader C-Suite NPS 7 Undecided Submitted Jan 2026
Product Leader Director NPS 7 Not renewing Submitted May 2025

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about Orkes.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

25 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Dec 8
  • Jan 8
  • May 8
  • Jun 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 29 across 2 companies.

Praised

  • Native Agentic AI Orchestration
  • Durability at Scale
  • Proven Open Source Foundation
  • Broader Cross-Departmental Adoption

Criticised

  • Cost Unpredictability with Scale
  • Potential Overkill for Simpler Use Cases
  • Steep Learning Curve for New Users
  • Public Cloud-Native Lock-In

What customers say

Native Agentic AI Orchestration
“I rely on Orkes’ native support for orchestrating AI agents and traditional microservices, which is crucial as we adopt more agentic workflows.”
Durability at Scale
“I recommend Orkes for its durability—workflows survive restarts and failures, so manual recovery is no longer required for complex processes.”
Proven Open Source Foundation
“I trust the platform due to its Netflix Conductor engine and open-source core, which gives us confidence in reliability and future innovation.”

Renewal intent

Plan to renew 50%
  • Will renew 4
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 0% 2 answers
  • Manager 100% 3 answers
  • 8.5/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by Orkes customers

Report

Customer Report - Aug 2026 Aug 2026 8 + 0

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