Pegasystems
Pegasystems is an enterprise software company that provides a low-code platform for workflow automation, customer engagement, and decisioning, primarily serving large enterprises in sectors such as financial services, insurance, healthcare, and government. Its products are used to build and manage CRM, case management, and business process automation applications that integrate with existing systems. The company generates revenue through software licenses and subscriptions, cloud services, and professional services and support.
- Business Process Management
- Workflow Automation
- Customer Support & Help Desk
- Revenue
- $1.3B
- Employees
- 6,500
- Founded
- 1983
- Headquarters
- Cambridge, United States of America
What 77 Arbolus experts think of Pegasystems
77 customers have reviewed Pegasystems so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Pegasystems
- C-Suite 76% (59)
- Director 11% (8)
- Manager 12% (9)
Employer names and spend open once the report publishes.
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Sentiment
28 Net Promoter Score, from 76 scored reviews- Promoters 33
- Passives 32
- Detractors 11
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 16 reviews, accumulated up to each month. Category median 22 across 16 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 53%Plan to renew, by seniority
- 51% 35 answers
- 67% 3 answers
- 100% 3 answers
- 0% 2 answers
- 8.9/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
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