PitchBook
PitchBook is a financial data and research platform that provides comprehensive information on private and public capital markets, including private equity, venture capital, M&A, and public company financials. It serves investors, advisors, and corporations with subscription-based access to datasets, analytics tools, and research reports to support deal sourcing, due diligence, and market analysis. Revenue is generated primarily through recurring SaaS licenses and enterprise data solutions.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $650.0M
- Employees
- 3,500
- Founded
- 2007
- Headquarters
- Seattle, United States of America
What 132 Arbolus experts think of PitchBook
NPS distribution is primarily in the 7–10 range, indicating overall satisfaction, with clusters around scores of 8 and 9. Positive renewal intent is evident among users in investment, research, and corporate strategy, while pilot-stage or offboarding users express neutrality or cost sensitivity. Stickiness is high in organizations using PitchBook for core deal sourcing, M&A, and fundraising workflows. Key expert themes are data breadth, reliability, and time savings, tempered by price sensitivity and occasional coverage gaps for smaller or international entities.Overall Customer Sentiment: Positive
Who reviewed PitchBook
- C-Suite 71% (94)
- Director 19% (25)
- Manager 9% (12)
Employer names and spend open in the full report, along with the other 129 customers.
Everything 132 customers told us about PitchBook.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
23 Net Promoter Score, from 132 scored reviews- Promoters 48
- Passives 67
- Detractors 17
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 23 across 7 companies.
Praised
- Workflow Automation with Predictive Insights
- AI-Driven Research Enhancements
- Expand Smaller and International Company Data
- Robust Deal Sourcing and Screening
Criticised
- Coverage Gaps in Certain Segments
- High Cost Relative to Budget
- Occasional Delays in Support and Updates
- Loss of Data Accuracy or Reliability
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 61% 28 answers
- 64% 11 answers
- 33% 3 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 5.3/10 Average score from customers not renewing
Top alternatives
Most weighed by PitchBook customers
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