Ramp Business Corporation

ramp.com · New York City, United States of America

Ramp Business Corporation provides a corporate card and spend management platform that helps businesses control expenses, automate accounts payable, and gain real-time visibility into company spending. Its software integrates with accounting and finance systems to streamline approvals, reimbursements, and reporting, and it generates revenue primarily from interchange fees and related financial services. Ramp targets startups, mid-market, and enterprise customers in the United States and other markets seeking to modernize their finance operations.

  • Spend Management
  • Expense Management
  • Accounts Payable Automation
Revenue
$200.0M
Employees
900
Founded
2019
Headquarters
New York City, United States of America

What 24 Arbolus experts think of Ramp Business Corporation

NPS is highly positive, with 64% of scores at 9-10 and no clear concentration of detractors. Customers with more than one year on Ramp report higher NPS and stickiness. Renewal intent is strong among high and mid-spend cohorts, while early-stage and pilot users show more uncertainty. Key themes driving sentiment are increased automation, cost savings, and platform reliability.Overall Customer Sentiment: Positive

Who reviewed Ramp Business Corporation

Total customers 24 23 current · 1 former
Reviews growth +24 in six months
Seniority of respondents
  • C-Suite 88% (21)
  • Director 8% (2)
  • Manager 4% (1)
Operations Leader Director NPS 9
Finance Manager C-Suite NPS 10 Will renew
Engineering Manager Manager NPS 7 Not renewing

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Sentiment

66 Net Promoter Score, from 24 scored reviews
  • Promoters 16
  • Passives 8
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 29 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 6
  • Undecided 3
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 60% 10 answers
  • Director 0% 1 answer
  • Manager 0% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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