Redis

redis.com · Mountain View, United States of America

Redis is the company behind Redis, an in-memory data store used as a database, cache, and message broker for high-performance applications. It offers commercial distributions, cloud-managed Redis services, and enterprise support to organizations building real-time, data-intensive systems. Revenue is generated through subscriptions to its cloud services, enterprise software licenses, and support and consulting offerings.

  • Database & Data Storage
  • Cloud Infrastructure & Hosting
  • IT Consulting & Implementation
Revenue
$120.0M
Employees
450
Founded
2011
Headquarters
Mountain View, United States of America

What 81 Arbolus experts think of Redis

NPS scores are overwhelmingly high, with the majority over 8, and a substantial cohort marking 9–10. Renewal intent is strong across high and mid spenders, though licensing and scalability drive uncertainty in a minority. Most customers are in the production or advanced implementation stage, showing deep adoption, with only a few in pilot or offboarding. Key themes are stellar performance, versatility, cost, and new licensing risk. Overall Customer Sentiment: Positive

Who reviewed Redis

Total customers 81 79 current · 2 former
Reviews growth +59 in six months
Seniority of respondents
  • C-Suite 76% (62)
  • Director 11% (9)
  • Manager 13% (11)
Data Analyst Not specified NPS 5
Engineering Engineer C-Suite NPS 9
Operations Manager Not specified NPS 8

Employer names and spend open in the full report, along with the other 78 customers.

Everything 81 customers told us about Redis.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

64 Net Promoter Score, from 81 scored reviews
  • Promoters 54
  • Passives 25
  • Detractors 2

Cumulative NPS by month

+1 over 6 months
  • May 8
  • Jun 8
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 8 reviews, accumulated up to each month. Category median 47 across 8 companies.

Praised

  • Stellar Performance & Speed
  • Reliability at Scale
  • Versatile Data Structures & Ecosystem
  • AI-Driven Optimization & Automation

Criticised

  • Cost Efficiency & Operational Complexity
  • Rapid Competitor Forks & Migration Risk
  • Compliance and Licensing Uncertainty
  • Licensing and Vendor Risk

What customers say

Stellar Performance & Speed
“I would enthusiastically recommend Redis because it delivers uncompromising, sub-millisecond data delivery that solves latency issues instantly.”
Reliability at Scale
“It's handled high-volume transaction loads for us, maintaining performance while reducing stress on our main databases and improving resilience.”
Versatile Data Structures & Ecosystem
“The wide variety of data structures lets me solve caching, queues, sessions, and rate limiting all in one, with minimal operational overhead.”

Renewal intent

Plan to renew 76%
  • Will renew 35
  • Undecided 7
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 76% 37 answers
  • Director 100% 3 answers
  • Manager 100% 2 answers
  • Not specified 50% 4 answers
  • 8.7/10 Average score from customers who will renew
  • 8.6/10 Average score from undecided customers
  • 6.8/10 Average score from customers not renewing

Top alternatives

Most weighed by Redis customers

Report

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