Salesfive
Salesfive is a Salesforce consulting and implementation partner that helps companies design, deploy, and optimize Salesforce-based CRM and business process solutions. It serves clients across industries with services including strategy, system integration, custom development, and managed services around the Salesforce ecosystem. The company generates revenue through professional services, project-based implementations, and ongoing support engagements.
- IT Consulting & Implementation
- Sales CRM
- Workflow Automation
- Revenue
- $45.0M
- Employees
- 350
- Founded
- 2016
- Headquarters
- Munich, Germany
What 28 Arbolus experts think of Salesfive
NPS scores cluster in the 7–10 range for most respondents, indicating general satisfaction, with slightly lower scores from pilot or newer customers. Renewal intent is strong among high spenders and influencers, supporting stickiness. Customers repeatedly cite Salesforce expertise, process discipline, and integration capabilities as strengths. Some concerns exist around consultant dependency, cost, and slower support for small changes. Sentiment is notably positive among enterprise and mid-market clients, while simple-use customers find the offering potentially complex or costly.Overall Customer Sentiment: Positive
Who reviewed Salesfive
- C-Suite 46% (13)
- Director 23% (6)
- Manager 31% (9)
Employer names and spend open in the full report, along with the other 25 customers.
Everything 28 customers told us about Salesfive.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
14 Net Promoter Score, from 28 scored reviews- Promoters 10
- Passives 12
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Feb 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 26 across 7 companies.
Praised
- Salesforce Specialist and Integration Depth
- Centralized Customer Data and Pipeline Management
- Process Discipline and Reporting
- Reduce Support Friction
Criticised
- Customization Cost and Speed
- Consultant Dependency and Cost
- Ecosystem Complexity
- Broad CRM Platform Competition
What customers say
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 38% 8 answers
- 0% 3 answers
- 100% 3 answers
- 8/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Salesfive customers
Report
More in Workplace & Productivity and Sales & CRM
Other companies in both categories with a customer report.
For people who use Salesfive
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