Seismic

seismic.com · San Diego, United States of America

Seismic provides a sales enablement and enablement intelligence platform that helps B2B sales, marketing, and customer success teams manage content, train sellers, and analyze engagement to improve revenue performance. Its SaaS platform centralizes sales and marketing assets, automates content personalization, and delivers analytics on buyer interactions. The company sells primarily to mid-market and enterprise organizations on a subscription basis.

  • Sales Enablement & Training
  • Sales Intelligence & Prospecting
  • Marketing Analytics & Attribution
Revenue
$400.0M
Employees
2,000
Founded
2010
Headquarters
San Diego, United States of America

What 51 Arbolus experts think of Seismic

NPS scores are weighted positively, with over 50% of experts rating NPS 8 or higher and several Promoters at NPS 9–10. Renewal intent is strong among large and mid-size customers, especially those leveraging analytics and workflow automation, but several high-spend accounts note a shift toward usage-based renewals. Implementation stages skew toward mature adoption (70% of respondents more than 1 year live), fostering platform stickiness. Expert themes highlight efficiency gains, value from content analytics, and challenges for smaller or less mature teams. Overall Customer Sentiment: Positive

Who reviewed Seismic

Total customers 51 44 current · 7 former
Reviews growth +29 in six months
Seniority of respondents
  • C-Suite 71% (36)
  • Director 22% (11)
  • Manager 8% (4)
Engineering Executive C-Suite NPS 8 Will renew
Revenue Leader Manager NPS 3 Undecided
Revenue Leader Director NPS 7 Undecided

Employer names and spend open in the full report, along with the other 48 customers.

Everything 51 customers told us about Seismic.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

15 Net Promoter Score, from 51 scored reviews
  • Promoters 18
  • Passives 23
  • Detractors 10

Cumulative NPS by month

+0 over 6 months
  • Apr 7
  • May 7
  • Jun 7
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.

Praised

  • Boosting Broader User Adoption
  • Deeper Workflow Automation
  • Targeted Expansion to Demonstrate ROI
  • Simple and User-Friendly Implementation

Criticised

  • Ineffective Prospecting Due to IT Barriers
  • AI-Based Solutions Could Replace Key Functions
  • Usage-Based License Reduction
  • Requires Strong Content Governance

What customers say

Simple and User-Friendly Implementation
“Seismic is very useful and simple to install and use, even for those not familiar with such tools.”
Easy Content Management at Scale
“Handling large volumes of content is easy, and with Seismic, we always use the latest version.”
Strong Analytics and Enablement ROI
“Seismic is an excellent fit for organizations needing analytics tied to rep performance and enablement ROI.”

Renewal intent

Plan to renew 52%
  • Will renew 16
  • Undecided 10
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 55% 22 answers
  • Director 43% 7 answers
  • Manager 50% 2 answers
  • 8.4/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 4.2/10 Average score from customers not renewing

Top alternatives

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